Everyone deserves to work in a place where their health and wellbeing matter. A healthy workplace is a thriving workplace with strong leadership for a culture of care that leads to greater engagement and productivity, fewer work-related injuries and illnesses, and improved health and wellbeing outcomes for its workers.

The Healthy Workplaces Service provides free information and support to businesses in South Australia so that they can create healthy, safe, and thriving workplaces.

The Healthy Workplaces Service provides information and support to help businesses to:

• design, implement, and monitor an integrated and holistic approach to workplace health and wellbeing
• address specific health and wellbeing issues within a workplace
• link into services and evidence based resources to promote health, wellbeing, and safety.

Many corporate providers offer health products, rather than a strategic approach to workplace health and wellbeing. While health products can complement a sustainable healthy workplace plan, the statewide service offers unique support to workplaces including:

• free information and links to resources from highly skilled advisors
• mentoring through a quality improvement process, not just a once-off product for employees
• information based on evidence from trusted sources – we never sell products or provide biased information
• specialist knowledge and connections across multiple agencies for an integrated approach to care – health, safety, wellbeing.

Our Healthy Workplace Advisors can help you to:

• tackle healthy lifestyle topics including smoking, nutrition, alcohol, physical activity, overweight/ obesity, and early detection
• create an integrated approach to address psychosocial risks in the workplace and create a mentally healthy workplace
• create an integrated approach to manage hazards on musculoskeletal disorders, sleep and fatigue, and heat and sun exposure.

The service cannot provide:

• specific advice related to safety, human resources, or industrial relations
• support for individual workers experiencing physical or mental health and wellbeing related issues, whether requested by their employer or themselves
• specific advice on legal industrial relation matters of employee/employer concerns.

This is a joint service initiative of the Collaborative Partnership for Health and Wellbeing in South Australia.

Depending on the nature of health and wellbeing needs of the workplace, cases will be assigned to corresponding Advisor from Preventative Health SA, ReturnToWorkSA, SafeWork SA, Department for Industry, Innovation and Science and Office of the Commissioner for Public Sector Employment.

Our Healthy Workplaces Advisors are qualified professionals from across areas of health promotion, workplace health and safety, and business services. All Healthy Workplace Advisors receive induction and professional development training to ensure they meet the requirements of the service.

All South Australian workplaces across all industry sectors, whether they are small or large organisations, can access the service.

Yes, the service is free for all South Australian workplaces.

How can I access the Healthy Workplaces Service for my workplace?

Register your workplace through the online form.

Our Advisors tailor their support to each workplace and their needs, so we will ask for some workplace demographic information (e.g., number of staff, postcode, industry), the area of enquiry or issue you need help with, and the level of support you might require. We only use this information to provide advice through the service and it is stored and de-identified to meet data privacy guidelines. Read more information about our privacy policy.

Your case will be assigned to the appropriate agency based on your health and wellbeing needs and then a Healthy Workplaces Advisor will contact you within five working days.

We are dedicated to providing an excellent Healthy Workplaces Service to all workplaces across South Australia. Whether you’re happy with the service you've received, or you think we have room for improvement, or you have a complaint or suggestion we would like to hear from you.

As the Healthy Workplaces Service is a joint initiative of Preventative Health SA, ReturnToWorkSA, SafeWork SA, the Department for Industry, Innovation and Science, and the Office of the Commissioner for Public Sector Employment, feedback or complaints will be resolved in accordance with each agency’s complaints management policy and procedures.

Please refer to the below list to direct your correspondence:

• Preventative Health SA – Consumer, Carer and Community Feedback and Complaints Management | SA Health – feedback, issues and complaints can be submitted to: healthyworkplaces@sa.gov.au
• ReturnToWorkSA - Make a complaint | ReturnToWorkSA
• SafeWork SA - Complaints and disclosures | Attorney-General's Department
• Department for Innovation, Industry and Science - Feedback | Department for Industry, Innovation and Science
• Office of the Commissioner for Public Sector Employment – Feedback and Complaints | Office of the Commissioner for Public Sector Employment

Unresolved issues or disputes

If you remain unsatisfied with the outcome of your complaint, you can refer your issue to the Ombudsman SA, or contact them via:

Email: ombudsman@ombudsman.sa.gov.au

Telephone: (08) 8226 8699